Terms & Conditions

The website is owned and managed by Maria Zureta  +44 (0) 7742633317 – info@mariazureta.com The use of this website is subject to the following Terms. Maria Zureta holds the right to update these terms. We advise the user to read the terms before entering our shop.

Your order

Once you paid for an item, you'll receive straight away an email confirming your order. In case you do not receive a confirmation email, please contact us on info@mariazureta.com so we can verify that your order has been placed with success.

Pricing

Prices for all our products include VAT, but they do exclude the cost of delivery and postal insurance (should you opt for insurance). All products must be paid prior to shipping. Overseas orders may be subject to import duties and taxes, which are levied once a shipment reaches its destination country. We have no control over additional customs charges and as such, these charges are to be paid by the purchaser. Please note, by enquiring with us, you are under no obligation to purchase any of our products, but you are bound to our Privacy Policy. 

Payment 

Our shop uses PayPal to process the payments. Paypal offers a fast and secure payment service. You do not need a Paypal account to purchase from this site. Upon checkout you will be directed to a Paypal payment page where you can pay using Visa, Master, American Express, Debit and Credit cards as well as Paypal. 

Paypal automatically encrypts your confidential information in transit from your system to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). You must please pay for the item you order by using the method currently provided by Paypal. You agree that in any event that Maria Zureta have no liability to you for any loss, damage, costs, expenses or other claims that it may occur.

Delivery 

Shipping will be made to the name and address specified in the order confirmation. Delays may be caused due to Force Majeure Events or for any other reason. We do not warrant or guarantee the delivery date specified in the order confirmation and shall have no liability to you for any loss, damage, cost, expense or other claims that you may incur as a result of late delivery. The time delivery of the product shall not be the essence of the contract. Once the product you have ordered is delivered to you, you become its owner, and it will be held at your own risk and we shall not be liable for its loss or destruction.

Cancellation Rights

You will be entitled to cancel your order via email to: info@mariazureta.com or by written notice by post to: Maria Zureta – Ugli Campus - Studio A3 – 56 Wood Lane – London – W12 7SB. It must be done within 12 hours of payment. Please be aware a handling charge of £12 may be in place where handling shipping and packaging has ensued. You don’t require to give us any reason for cancelling an order in accordance with the EU Distance Selling (Directive 97/7) as ratified by part of the Consumer Protection (Contracts Concluded by Means of Distance Communications) regulations 2000.

Please note, there will be no cancelation for special bespoke orders.

Warranties & Refunds

Subject to the following provisions of this clause, we warrant that the products will be of satisfactory quality. The aforementioned warranty is given by Maria Zureta subject to the following condition: Maria Zureta is not under liability to the customer for any loss, damage, costs, expenses or other claims in respect of: (a) any defect arising from willful damage, negligence, failure to follow instructions for the use of the Products (whether oral or in writing); (b) misuse or alteration of the products without our approval; (c) arising from any customer material supplied by you which is incomplete, inaccurate, illegible, out of sequence or in the wrong form, or any other fault of the customer and/or (d) for products not manufactured by Maria Zureta, in respect of which the customer shall only be entitled to the benefit of any such warranty or guarantee as is given by the manufacturer to us. Maria Zureta's high quality jewellery should meet or exceed your expectations. However, in the event that you are dissatisfied with your order, the products delivered to you are incomplete or you have received incorrect products, we shall have no liability to you unless you return the goods to the address provided within 7 days of delivery of the products in question. If you notify a problem to us after the 7 day refund period, we may refer you to a local jeweller associated with Maria Zureta to rectify the fault or we may offer you an alternate product within 30 days of delivery to the same value of the goods provided that that the original Product is returned to us in its original condition. Products should be returned to us in accordance with the clause as stated above, without dispute. In each case, Maria Zureta will have no further liability.

Returns

If you exercise your right to cancel or to return the product(s), the following procedure must be followed: 1.Contact Maria Zureta within 7 working days after the date of delivery of the product(s) to you to obtain a delivery address to return the product(s) to; 2.Secure the product(s) and all of the original packing materials, packing slip, in a plainly wrapped cardboard box; 3.Send the product(s) by registered mail, as this is the safest way to ship high-value items. For your protection, please insure the package for the full amount of the invoice plus shipping charges. Maria Zureta  will not be responsible for items lost or damaged during shipping. 4.Clearly print your name and address on the outside of the package in the return area. Mail the package to: Maria Zureta - Ugli Campus - Studio A3 - 56 Wood LAne - London - W12 7SB - UK. Returns are simple, but are subject to certain rules: (a) the item MUST be received by Maria Zureta within seven days from the date of delivery of the order to. (b) each item must be returned in the same condition as it was sent, unworn and undamaged. Damaged goods due to your negligence will not be accepted for refund. (c) Maria Zureta will refund the cost of the item less the postage and packing. Refunds will be made in the same form as the original purchase.All requests will be processed after our office inspects and verifies the condition of the products. Returns take approximately five business days to process upon receipt of the item.

Use of the Website

Maria Zureta gives no warranty or representation as to the accuracy, suitability or reliability of the information and content of this website for any purpose, which information and content is provided on an “as is” basis. Maria Zureta does not warrant that functions contained in the website content will be uninterrupted or error free, that defects will be corrected, or that Maria Zureta or the server that makes it available are free of viruses or bugs. We shall have no liability for any direct, indirect, special or consequential loss arising out of the use of or the inability to use this website including (without limitation) reliance on any information or content of the website or which results from mistakes, omissions, interruptions, deletions of files or emails, defects, viruses or delays in operation or transmission.The information on the website may contain technical inaccuracies or typographical errors and may be changed or updated without notice. Maria Zureta may also make improvements and/or changes to the website at any time without notice. Any information we receive from you will be dealt with in accordance with our Privacy Policy. This website and links connect to other websites are maintained by third parties over whom we have no control. We make no representations as to the accuracy or any other aspect of information contained in them.

Liability

Nothing in these terms will limit our liability for death or personal injury resulting from our negligence or that of our employees or agents. If you are a consumer (within the meaning of the Unfair Contract Terms Act 1977) the content of these terms will not affect your statutory rights. Where Maria Zureta provides any information in relation to the products supplied to it by a third party, Maria Zureta does not give any warranty, guarantee as to its accuracy or otherwise and shall have no liability to the customer for any losses arising as a result thereof. In the event that we are unable or fail to deliver the Products ordered within any time period specified, we will use reasonable endeavours to contact you in order to re-schedule the delivery time. Maria Zureta does not warrant or guarantee the delivery date specified in the Order Confirmation and shall have no liability to you for any loss, damage, costs, expenses or other claims that you may incur as a result of late delivery. We will not be in breach of contract as a result of any Force Majeure Event. In any event, the liability of Maria Zureta for any breach or the aggregate liability for any series of breaches under or in connection with these terms shall not exceed the value of the relevant order placed by you from time to time. Maria Zureta shall have no liability for loss of profit or for any indirect, special or consequential loss of damage, costs, expenses or other claims for compensation whatsoever arising out of or in connection with the supply or non-supply of the products (including any delay in supplying the products) or their use or resale by you. Other than as set out in our returns clause, the entire liability of Maria Zureta arising out of any order for products from you will be limited to the total price of the products ordered by you. You must observe and comply with all applicable regulations and legislation, including all necessary customs, import or other permits to purchase Products from our Website. The importation or exportation of our Products may be prohibited by certain national laws. We make no representation and accept no liability in respect of the import or export of the Products you purchase.

Notices, Enquiries or Complaints 

E-mail to info@mariazureta.com Addressed to customer services on telephone number: +44 (0) 7742633317 or sent by post to: Maria Zureta – Ugli Campus – Studio A3 – 56 Wood Lane – London – W12 7SB – UK. 

Intellectual Property

The entire content of the website, including all copyright, trademarks and other intellectual property rights it contains, including the use of the name Maria Zureta’ is the sole property of Maria Zureta. You are permitted to copy, transmit and to use such material only for the purpose of ordering Products from the website, but you not are entitled to copy, reproduce, transmit, display in public, create derivative works from or otherwise commercially exploit such material. All intellectual property rights in the Products (subject to the rights of any third party) belong to Maria Zureta. You warrant that all Customer Material provided to us will not be defamatory or infringe the copyright or other rights of any third party, and you shall indemnify Maria Zureta against any loss, damages, costs, expenses or other claims arising out of any such infringement.

General

These Terms govern the contract to the exclusion of all other terms and conditions stipulated in any other communication or document unless expressly agreed in writing by Maria Zureta. Maria Zureta reserves the right to vary the content of these terms from time to time, with any changes being published on the Website. However, such variations will not affect any contract between Maria Zureta and you. Continued use of the website, or any of its services will signify that you agree to any such changes. If any clause or part of a clause in these Terms is held by any Court of competent authority to be unlawful, invalid or unenforceable, such clause or part shall be severed and the remaining provisions of these terms shall remain in full force and effect. These Terms, together with our Website prices, delivery details, contact details and privacy policy set out the whole of our agreement relating to the supply of the Products by us. Nothing said by any sales person on our behalf should be understood as a variation of these Terms or as an authorised representation about the nature or quality of any Products offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading. The contract between you and Maria Zureta shall be governed by English law and you and Maria Zureta submit to the exclusive jurisdiction of the English Courts.